Harley and BMW Owners Say Their Brands Are Less Reliable, but More Satisfying

moto mechanicConsumer Reports magazine has conducted their first ever motorcycle reliability survey and they say that a quarter of all Harley-Davidson owners reported experiencing a major problem with their motorcycle in the previous four years.  BMW owners reported their motorcycles are even less reliable, with 33% of owners reporting problems in the previous four years.  Japanese import owners reported fewer problems,.(10% or less)

The full report will be released tomorrow, March 28th.  In the advance release of the report, no mention was made of responses from Triumph, Ducati,  Victory or Indian owners.

Interestingly despite the higher percentage of owners reporting problems with their motorcycles,  BMW and HD owners reported being the most satisfied with their motorcycles.  An overwhelming number of Harley-Davidson owners, 75% told interviewers they would buy their bike again.   BMW and Honda owners also reaffirmed their purchase at 74 and 72 percent respectively.

“Reliability is one of many factors consumers might consider when purchasing a motorcycle. However, other factors like sculpted lines and rumbling engines also strike the right note among motorcyclists,” said Rik Paul, Auto Editor, Consumer Reports.

Among the bikes that needed repairs, survey respondents reporting having the most trouble with accessories, such as lights, instruments, switches, and radios (21%), brakes (20%), the electrical system (16%), and the fuel system (15%). Fortunately, most repairs were fairly inexpensive. Three quarters cost less than $200 out-of-pocket.

What about you?  Are you happy with your bike?  Take our poll below and tell us!

Kawasaki Recalls Fuel Tank Assembly Component

Vehicle Make /Model: Kawasaki/ KLX250                                                           Model Year(s): 2009-2010

Manufacture: Kawasaki Motors Corp., U.S.A.                                                     Mfr’s Report Date: Jun 02, 2011

NHTSA Campaign ID Number: 11V316000                                                         NHTSA Action Number: N/A

Component: Fuel System, Other: Storage:Tank Assembly:Mounting

Potential Number of Units Affected: 9,460

Summary:
Kawasaki is recalling certain model year 2009-2010 KLX250 Motorycles. The fuel tank could leak from cracks at the spot weld(s) on the side mount tabs die to stress caused by excessive clearence between the fuel tank and a frame-mounted rubber damper.

Consequence:
Fuel Leakage in the presence of spark or flame could cause a fire or explosion possibly resulting in injury or death.

Remedy:
Dealers will inspect and correct the fueltank as necessary, free of charge. The safety recall is expected to begin during June 2011. Owners may contact Kawasaki Consumer Services Dept. @ 1-866-802-9381

Notes:
Kawasaki Safety recall No. MC11-04. Owners may also contact the National Highway Safety Administration’s Vehicle Safety Hotline @ 1-888-327-4236 (TTY 1-800-424-9153), or go to  HTTP://WWW.SAFERCAR.GOV